Village Savor

TASTE THE HEALTHY ONE

Shipping Policy

1. Shipping Destinations

We currently ship to all states and union territories within India. International shipping is not available at this time.


2. Order Processing Time

  • Processing: Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays) after payment confirmation.

  • Cut-off Time: Orders placed before 2:00 PM IST on a business day are processed the same day; orders placed after 2:00 PM IST are processed the next business day.


3. Shipping Methods & Delivery Time

We partner with reputable courier services to deliver your Products:

Shipping Method Estimated Delivery Time Charges
Standard Shipping 4–7 business days after dispatch ₹50 for orders under ₹499
Free for orders ≥ ₹499    
Express Shipping (where available) 2–3 business days after dispatch ₹150 flat rate
  • Dispatch Time: Once your Order is processed (1–2 business days), it is handed over to the courier.

  • Tracking: A tracking number will be emailed to you once your Order ships. You can track delivery status via the courier’s website.


4. Shipping Restrictions & Delays

  1. Remote Locations: Deliveries to remote or rural areas may take an additional 2–3 days.

  2. Weather & Force Majeure: Natural disasters, strikes, or other unforeseen events may delay delivery. We are not liable for these delays, but we will notify you as soon as possible.

  3. Wrong Address: Please ensure your shipping address is accurate. Additional charges may apply for re-deliveries due to incorrect addresses or failed delivery attempts.


5. Lost or Damaged Shipments

  1. Lost Shipments: If tracking indicates delivery but you have not received your package, please contact us at satheesh1034@gmail.com within 7 days so we can investigate with the courier.

  2. Damaged Products: If you receive damaged or defective items, keep all original packaging and photos of damage, then email us within 48 hours at satheesh1034@gmail.com with your Order number and pictures. We will arrange for a replacement or issue a credit in accordance with our Refund and Return Policy.


6. Contact Information

For any shipping-related inquiries, please contact: